Retail Insights

October 05, 2021  |  by Diebold Nixdorf

Speed, flexibility and simplicity are central to customer experience at Iper La Grande i. Check out the innovative and user-friendly concept of its first new Rozzano hypermarket.

September 28, 2021  |  by Reint Jan Holterman

Advanced self-service technology puts the customer first by eliminating friction throughout customer journeys and enhancing customer experiences. This requires smart UI technologies that support fast, intuitive, responsive and robust checkout flows without wasting time on avoidable interruptions.

September 28, 2021  |  by Diebold Nixdorf

The Vynamic Self-Service UI is a fast, reactive, clear, intuitive, familiar and robust user interface. It enables the best consumer experience due to its easy adaptation to different retail industries.

August 31, 2021  |  by Diebold Nixdorf

Retailers are at a critical inflection point: evolve consumer and staff journeys—including store infrastructure—or risk being outperformed by more agile retailers. We encourage retailers to assess their IT and business teams to find ways to improve the customer experience and staff journeys with mobile technology. We talked to retail strategy expert Bill Inzeo and our own Anja Popp about how mobile journeys can enhance the shopping experience and offer certain segments the option they’ve been waiting for.

August 03, 2021  |  by Reint Jan Holterman

Vynamic Smart Assist provides real-time status of touchpoints or transactions anytime, anywhere, in-store, on any device. An assistant can easily clear an intervention and support customers on short notice.

July 22, 2021  |  by Reint Jan Holterman

Vynamic Smart Control – Screen Mirroring gives consumers more control over their transactions and provides more options for an engaging in-store experience. For consumers who have concerns around touching devices in stores, it provides an additional avenue to conduct their transactions.

June 24, 2021  |  by Diebold Nixdorf

Customers want to be more in control of their shopping journeys, and they no longer accept restrictions and friction that slow down the buying process. In this whitepaper, you will learn how to enhance the customer experience with advanced self-service technology.

June 01, 2021  |  by Diebold Nixdorf

Co-Op UK recognized their hardware was quickly becoming obsolete. Diebold Nixdorf helped identify an end-to-end systems upgrade, including a modular retail POS system.

May 12, 2021  |  by Reint Jan Holterman

It’s evident that handing out the smartest rewards and most appealing offers is no longer good enough. Winning and retaining customers in the post-COVID era requires retailers to reimagine their loyalty and customer engagement strategies

January 26, 2021  |  by Diebold Nixdorf

DN Series™ EASY is a revolutionary self-service platform built to transform the shopping and checkout experience. DN Vynamic™ Self-Service provides an open, flexible and modular software platform that works through an open-retailing approach with flexible APIs that enable faster integration and more personalization. This allows retailers to be more flexible now and in the future, adding new functionality without rebuilding their entire technology solution.